Smarter Communication. Zero Compromises.
You shouldn’t have to sacrifice. Some providers offer great UC features, but their lack of a robust network leads to poor call quality. Others might have the infrastructure, but their support is global, impersonal, and hard to reach.
With FirstLight, you get it all: advanced unified communications features, crystal-clear call quality, and local support you can always count on.

Features to Make Communicating Easier




Empower your team to collaborate and respond faster with intuitive tools and seamless access across devices. FirstLight’s Cloud Communications delivers industry-best phone hardware, mobile apps, user portals, and call analytics—all from a single trusted provider.
Two flavors, One Outcome: Call Quality
Whether you need essential tools or advanced capabilities, get the same great call quality and dependable support. Both plans include support from the experts at FirstLight who help you unlock every feature’s full potential.
Standard Package
Includes…
- video conferencing
- user portals
- and more
Enhanced Package
Adds…
- advanced analytics
- call center functionality
- live message screening
Learn more about what’s included in our packages

Cloud Communications
Your team can stay in touch wherever they work – on the road, in remote locations, or at their desk.
Improve Collaboration with Messaging, Meetings & More

From boardrooms to mobile phones, your team can meet, message, and collaborate without missing a beat.
Cloud Communications Enhanced includes high-def video conferencing with cloud recording and live document sharing. On the go? Our mobile application delivers seamless cellular handoff, Siri integration, and time-saving features like voicemail transcription.
Our Cloud and Network = UC Nirvana
Pair our Cloud Communications solution with our network, and enjoy an enhanced user experience. Our low-latency network combined with the call quality and feature-rich functionality of Cloud Communications translates to UC bliss. And with support from our team of local engineers and technicians, you’re always just a call away from help when you need it.

“I can’t say enough good things about FirstLight. When FirstLight’s phone crew was installing our phones, I let them in the offices remotely because I trusted them explicitly. I don’t do that with just any company. The FirstLight team has kept communication flowing and met tight timelines.”
Radio Station Facilities Director

Still Undecided?
Check out our UC Buyers Guide for helpful information on selecting the right solution and the right provider.

Unified Communications Buyer’s Guide
Learn about: key factors to consider before choosing a solution; common pitfalls and hidden challenges to avoid; the provider landscape & solution options.
Want More Info on Cloud Communications?
Download our fact sheet and see what features are included in our Standard and Enhanced offerings.

Cloud Communications
Your team can stay in touch wherever they work – on the road, in remote locations, or at their desk.