Overview
Enterprise Monitoring Solutions
Monitoring your business’s critical infrastructure can feel like a superhuman task – but fortunately, we’re here to help. We partner with several leading technology vendors to ensure you have real-time intelligence, insight, and analytics on how your business systems are performing – right down to the last router, switch, and firewall.
We offer Enterprise Monitoring solutions in three levels of service. Set up a demo with us and see which service-tier works best for you.
Watch our Monitoring for Utilities webinar
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Get Started Today
Find out how FirstLight can help protect your organization. Contact our team today and we’ll provide you with the details and get you started with a demo.
Feature Sets
Level 1: See It
- Web portal to view network inventory
- Dashboard to view all nodes and interfaces
- Node/port/circuit status
- Bandwidth usage statistics per node interface
Level 2: See It + Know It
- Alert on device status
- Alert on bandwidth usage
- Alert on interface errors and drops
- Alert on interface status
Level 3: See It + Know It + Report It
- Generate historical reports on-demand
- Setup scheduled reports
- Enable at-a-glance visual of your network topology, and its current status with a high-level topology map detailing current status
| Features | Level 1 | Level 2 | Level 3 |
|---|---|---|---|
| Web Portal | X | X | X |
| Device Inventory (type, hostname, IP, and more) | X | X | X |
| Equipment Health Status such as CPU, memory, and availability | X | X | X |
| Critical interface monitoring including utilization and availability | X | X | X |
| Current event summary | X | X | X |
| Alert on device and/or critical interface status | X | X | |
| Alert on interface thresholds including packet errors and drops | X | X | |
| Alert on bandwidth thresholds | X | X | |
| Ad-hoc historical reporting | X | ||
| Scheduled historical reporting | X | ||
| High level network topology map | X |
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