Webex Resources
Have questions about Webex?
Webex Resources
Need help with Webex Meetings?
Webex Meetings Help
Not sure where to begin? See our
Customer Requirements Guide
Scan your network to check if you’re ready to deploy Webex:
CScan
Webex Essentials
Resources to help you make the most of Webex – for every role, industry, and team.
Find, customize, and share resources with your team so you’re ready to hit the ground running and succeed with Webex.
Webex Administrator Essentials
User guides, use cases, features spotlights, best practices and more Webex User Essentials.
Essentials for End Users
Find and share resources with your team about how you can use Webex for teaching, learning, and administrating in a hybrid learning environment.
Essentials for Educators
Get updates on the latest features, maintenance schedules, and subscribe to the RSS Feed for current releases and announcements.
Webex Help Article
Service Status
Having issues with your service? Check service status here:
FirstLight Network Status
Webex Service Status
Need Help?
FirstLight’s customer repair provides technical assistance for FirstLight managed services, including Webex Calling, Webex Meetings, and FirstLight Cloud Connected PSTN.
This service is available for authorized account contacts only.
End users, please contact your system administrator(s) or IT staff for assistance.
Please note, additional fees may apply for support services. For more information contact your FirstLight Account Manager or Customer Service.
Urgent Requests
Call: 1-833-484-0404